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Everything you need to know about our coffee, orders, and subscriptions.
☕ About Our Coffee
Arabica beans are smoother, more complex, and naturally sweeter — they make up the majority of specialty coffee. Robusta beans are stronger, more bitter, and higher in caffeine — they add crema and intensity to espresso blends. Our Espresso (70% Arabica / 30% Robusta) combines both for the best of both worlds — and if you want pure Arabica with no Robusta at all, that's our Colombian Espresso.
Keep it in an airtight container at room temperature, away from direct light and heat. Avoid the fridge — coffee absorbs odours and moisture. For best results, grind just before brewing and use within 4 weeks of opening.
Add 1 heaped teaspoon of Turkish coffee per cup to a cezve (small pot), add cold water and sugar if desired, stir once, then place over low heat. When foam starts to rise — don't let it boil. Pour slowly into your cup and wait 2 minutes for grounds to settle before drinking.
Espresso → Fine. Filter/Drip → Medium. French Press → Coarse. Turkish → Ultra-fine (powder). We grind to order — just pick your grind on the product page before adding to cart, or choose Whole Bean if you grind at home.
📦 Orders & Shipping
All orders are dispatched within 24 hours on business days. Standard shipping takes 3–5 business days. Express shipping (1–2 days) is available at checkout.
Yes — free standard delivery on all orders over 599 EGP. Below that, delivery is a flat 50 EGP anywhere in Egypt.
Currently we deliver within Egypt only. We're working on expanding — stay tuned.
🔄 Subscriptions
Join the Monthly Club: a double pack (2 × 200g) of your favourite blend, delivered every month at 20% off. Your coffee ships automatically — no reordering needed. You can swap to a different blend any month, skip, pause, or cancel anytime from your account.
Absolutely — no contracts, no fees. Cancel, pause, or skip a delivery anytime from your account dashboard, or contact us and we'll handle it immediately.
↩ Returns
If you're not happy, contact us within 30 days. Unopened bags get a full refund or exchange. Opened bags qualify for store credit or exchange if there's a quality issue. No restocking fees — ever.
Still have a question? We're real people — reach out anytime.
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